Support

SignalProof Support

Send setup questions, bug reports, launch questions, or privacy requests to Borealbit support.

Email

support@borealbit.com

Include your iPhone model, iOS version, SignalProof version, signal mode, output level, and the measurement setup you were using.

Useful details

Send the setup, not only the symptom.

iPhone model and iOS version

Signal mode and output level

Frequency, sweep range, or noise type

Speaker route and system volume

Distance from source to meter

Meter app, weighting, and time setting

Before writing

Sound pressure varies

Measured dBSPL depends on volume, speaker, distance, room, and meter settings.

Use conservative levels

Start low, especially with sine tones and sweeps, then increase only when necessary.

Keep context

Useful reports include frequency, level, signal type, distance, room state, and meter settings.